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Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 5:05 am
by sudha0007
why all my previous symbols are got deleted. Again while i am trying to add the selected symbols, its also not getting added. Please help. find the log screen shot.while trying to report from software itself, its also getting failed. hence i am writing to you.

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 5:30 am
by board_admin
Hello,
have you followed steps described in this short video ?
https://youtu.be/aRdi22OSpdo?list=PLYD3 ... dcECuxa954


If video is no help, perhaps something messed up. Please try the following:
1. In the copier menu/debug click on
Open configuration folder
2. In configuration folder open subfolder
API
3. In Folder API backup
contract.db
4. Close copier
5. Delete contract.db
6. Start copier do fresh symbol mapping

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 7:19 am
by sudha0007
Followed the videos carefully. But still now working. Let me try with your 2nd suggestion. Can i upload
the video file here?

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 7:32 am
by sudha0007
I have followed all the steps. Still not working. please help.

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 11:45 am
by sudha0007
The system is allowing to add the instruments of contracts of future expiry period, but not allowing
to add the contracts for the today's expiry. System should allow the contracts of today's expiry also to be
added. Please rectify the system or guide, if any system settings to be done.

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 3:06 pm
by board_admin
Please provide an example contract which is not working.
type,symbol, currency, expiry, conid

so we can test

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 3:59 pm
by sudha0007
symbol : BANKNIFTY2211338500CE
TYPE: OPT
currency: INR
expiry: JAN 13, 2022
exchange: NSE
conid: 526172161

Please check it early, otherwise symbol will be expired today. I had emailed you the video
proof also to your email id contact@trade-commander.de also.

Re: Symbols are not getting added and previous symbols got deleted

Posted: Thu Jan 13, 2022 8:43 pm
by board_admin
Hello,
i checked the contract, may be too late.
It is correct, you can't add a contract that expires today.

I changed this and tested on your contract and got the messages not tradeable.
Please mind screenshots showing this.

An update, that allows 24 h expired contracts, can be downloaded from here:
https://drive.google.com/open?id=1-LIxQ ... p=drive_fs

Close copier before running setup please.

Re: Symbols are not getting added and previous symbols got deleted

Posted: Fri Jan 14, 2022 3:54 pm
by sudha0007
Thanks for giving the updated version. It can be tested on the expiry date only. The next expiry date will be on 20/01/2022.
If any issue will come, i will intimate, but please look at into the issue on time, so that the symbol will not be removed out from TWS. thanks.